San Pablo City’s first call center to open on November 6

San Pablo City - joins the prestigious global call center industry when its first call center opens on November 6. Engr. Virgilio Y. Prudente, president of the San Pablo Cyberlink Corporation which owns the call center, said his company will employ an initial of 20 call center agents.
President Prudente explained that a call center is an office whose business is to deal with customer phone call, or it is an agency that handles high-volume incoming telephone call on behalf of a large organization.

The Call Center will be managed by the MSC Institute of Technology. It is located at the 3rd floor of the El Coco Building along Artemio B. Fule Sreet in San Pablo City, and will initially cater to or serve the tourism industry in the United States.

“Finally, San Pablo City will be able to compete nationally and globally. Knowing that call centers are situated in big cities such as Manila and Cebu, and in other countries such as India, with locally own and home-grown call center, it can be proven to the world that a small city has a pool of world class talents,” said President Ed de la Cruz of the Philippine Chamber of Commerce and Industry (PCCI) – San Pablo City Chapter who rallied his chamber members to invest in this venture.
De la Cruz added that the call center will provide employment opportunities to young people and spur economic development in the city.

Aside from Prudente, who is also the president of MSC Institute of Technology and Immediate Past President of PCCI-San Pablo City Chapter, and Ed de la Cruz, owner of Collete’s chain of buko pie stores; the other Chamber members behind the new call center are Atty. Ken Javaluyas, Vice President of Seven Lakes International; Apolo Dayan, General manager of Kash Care Lending Corporation and past president of PCCI-San Pablo; Gary Joven, owner of LG General Merchandise; Danny Banayo, coconut farmer/ agribusinessman; Dr. Rolando A. Inciong, international communications consultant and co-founder of Academia de San Ignacio de Loyola; Engineer Gelo Adriano, incumbent City Councilor; Romy Race, owner of R. V. Race Marketing, and Efren de Castro, owner of Platinum Hotel and incoming president of PCCI-San Pablo.(RET)